Privacy Policy

Vivea Home respects your privacy and is committed to protecting your personal data. This Privacy Policy aims to clarify how we collect, use, store, and protect the information you provide when accessing or purchasing from our website.

1. Information Collection

We collect the following personal data when you interact with Vivea Home:

Full name

Email address

Phone number

Shipping and billing address

Payment information (encrypted and processed through a secure gateway)

Purchase and browsing history on our website

This information is necessary to process your orders, offer a personalized experience, and comply with legal obligations.

2. Use of Information

The information collected is used to:

Process and deliver orders

Send purchase confirmations, tracking codes, and updates

Provide customer support via email or WhatsApp

Send promotions, news, and relevant content (if you choose to receive them)

Improve our services, navigation, and customer service

3. Data Sharing

Vivea Home does not sell, rent, or share your personal data with third parties, except when necessary for:

Processing payments through secure intermediaries

Delivery of products via carriers and postal services

Compliance with legal and tax obligations

All partners involved comply with data protection regulations.

4. Cookies and Navigation Technologies

We use cookies and similar technologies to improve your browsing experience, analyze website behavior, and personalize offers. You can disable cookies in your browser settings, although this may affect some functionalities.

5. Storage and Security

Your data is stored on protected servers using best practices in digital security. All transactions are encrypted with 1024-bit SSL technology, guaranteeing the confidentiality and integrity of information.

6. Your Rights

Under the General Data Protection Law (LGPD), you have the right to:

Access your personal data

Correct incomplete or incorrect data

Request the deletion of your data

Revoke consent for the use of information

To exercise these rights, please contact us via the email below.

7. Consent

By using this website, you agree to the terms of this Privacy Policy. If you do not agree with any of the points, please discontinue use of the platform.

8. Changes to the Policy

Vivea Home may update this policy at any time, aiming for greater transparency and compliance with legislation. We recommend that you review it periodically.